Welcome to the School Management Application (“App”). This App is powered by Arkita Solutions (“we,” “us,” or “our”) and is provided as a service to your school (“Institution”).
This Privacy Policy explains how we collect, use, disclose, and safeguard user information when you, your child, or your staff use our mobile application and associated services.
1. Information We Collect
This App serves as an educational and administrative tool, we process data provided by the Institution and its users.
- Profile Data: Names, student IDs, roll numbers, classes, sections, and profile photographs of students, parents, and teachers.
- Contact Information: Phone numbers, email addresses, and physical addresses for communication and emergency alerts.
- Academic & Administrative Data: Attendance records, report cards, grades, timetables, homework assignments, and fee payment histories.
- Device & Technical Data: IP addresses, device IDs, operating system versions, and app usage statistics to ensure smooth technical performance and security.
- Real-Time Tracking Data: If the Institution utilizes the school transport tracking module, the App may collect temporary location data to provide live navigation and arrival updates to parents.
2. How We Use Your Information
We use the collected data strictly to deliver and improve the App’s core educational services:
- To facilitate smooth communication between parents, teachers, and school administrators.
- To manage student attendance, fee tracking, and academic reporting.
- To send critical notifications regarding school updates, events, or transport status.
- To maintain app security, prevent fraud, and fix software bugs.
3. Data Sharing and Disclosure
We value your privacy. We do not sell, rent, or trade user data to third parties for marketing or advertising purposes. Data is only shared under the following conditions:
- With the Institution: All student and staff data is accessible by the authorized administrators of your respective school.
- Service Providers: We may share limited data with trusted third-party services necessary for app functionality (such as secure SMS gateways for alerts, payment processors for fee collection, or cloud hosting services). These providers are legally bound to keep data confidential.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests by public authorities.
4. Data Security
Arkita Solutions implements robust, industry-standard technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of electronic transmission or storage is 100% secure.
5. Children’s Privacy
This App is designed for use by schools, parents, and students
- Accounts for minor students are created entirely under the direction and supervision of the Institution and their parents or legal guardians.
- We do not independently collect personal information from children without institutional or parental consent.
- If a parent or guardian believes we have inadvertently collected data without proper consent, please contact us immediately to remove it.
6. Your Rights and Data Retention
- Access & Correction: Parents and staff can view and update most personal profile data directly within the App. For core academic or registration corrections, please contact your school administration.
- Data Retention: We retain personal data only for as long as your Institution utilizes our services or as required to fulfill academic record-keeping obligations.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the “Effective Date” at the top of this page or via an in-app announcement.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or data handling, please contact us at:
Arkita Solutions
Email: support@arkitasolutions.com
Website: www.arkitasolutions.com
+91 9620999885/6
# 1-304/1, Rayachoti -Kadapa Road, Near Indian Bank, Pileru Annamayya Dist.., AP 517214